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How it Works: Buying a Portable Oxygen Concentrator
Buying a portable oxygen concentrator (POC) is an important event that can go a long way in helping you maintain the active lifestyle. At the Active Lifestyle Store, we go to great lengths to help make your purchase easy and enjoyable.
Here's how the process works:
Step 1: Call us at 1-877-879-9050 or send an email (firstname.lastname@example.org) and communicate with a trained specialist about your oxygen needs and lifestyle activities. They will help you choose the best model for you.
Step 2: Once you have decided on the perfect POC for you, our customer service team will help you complete your order.
Step 3: Once you've made your purchase, we'll need a copy of your oxygen prescription. The FDA requires this for all portable concentrator rentals or purchases. If you have your prescription already, you can email it or fax it directly to us. If you need help, our team can contact your doctor and request a copy be sent directly to us.
Step 4: We ship your concentrator to you. Expedited shipping and local pickup may be available as well. Normally, shipping will take 3-5 business days and we will provide you with a tracking number so you can monitor.
Step 5: Upon receipt of your portable concentrator, inspect the unit and notify us immediately if there are any issues. We are available to help walk you through setup and troubleshoot as needed - just call!
Enjoy your new-found freedom and active lifestyle with a portable oxygen concentrator from the Active Lifestyle Store!